Press Releases

3/26/2013
RightAnswers’ Third Annual IMPACT Knowledge Conference in Orlando, FL Hailed a Great Success by Attendees
Cloud and Customer Service Emerge as Key Themes at IMPACT 2013
3/18/2013
RightAnswers Announces Winners of IMPACT Awards at Annual IMPACT 2013 Knowledge Conference
IMPACT Awards Recognized Organizational and Individual Knowledge Achievements
3/1/2013
RightAnswers Named to KMWorld's 2013 List of Companies that Matter in Knowledge Management
RightAnswers Selected to Annual Knowledge Management List
2/21/2013
RightAnswers Reports Strong Corporate Performance in 2012 Fueled by Customer and Partner Growth
Company Continues Momentum with Increased Investments in Customer Service and Cloud
2/4/2013
RightAnswers Announces Availability of RightAnswers SuiteApp for NetSuite's SuiteCloud Computing Platform
Integrated Solution Provides NetSuite Customers Enhanced Customer Service Through Knowledge Management and Web Self-Service
1/30/2013
RightAnswers Receives TMC’s CUSTOMER Magazine 2012 Product of the Year Award
RightAnswers Unified Knowledge Platform Version 7.1 Honored for Exceptional Innovation
12/21/2012
RightAnswers Announces Latest Version of Unified Knowledge Platform is Knowledge-Centered Support Verified
KCS Verification Underscores RightAnswers’ Commitment to Clients’ Service Organizations
11/20/2012
Recent Webinar from RightAnswers and Pink Elephant Examines How Much Bundled Knowledge Management Solutions Are Costing Organizations
Webinar Discussed the Advantages of a Best-of-Breed KM Platform Versus Bundled Solutions
11/6/2012
RightAnswers to Discuss Return-on-Investment and Best Practices of Knowledge Management Initiatives in Upcoming Webinar
Webinar to Help IT and Customer Support Departments Justify Knowledge Management Investment
10/17/2012
Latest Webinar from RightAnswers Offers Introduction on How to Get Started with Knowledge-Centered Support
RightAnswers Inc., the #1 provider of knowledge management and self-service solutions, today announced the availability of a new archived Webinar titled, “Thinking About Knowledge-Centered Support (KCS)?”
10/10/2012
RightAnswers and Support Industry Analyst Share Thoughts and Lessons Learned on Knowledge Management in New White Paper
RightAnswers, Inc., the #1 provider of knowledge management and self-service solutions, today announced the availability of a complimentary white paper published jointly by RightAnswers and industry analyst and expert, Peter McGarahan, founder and president of McGarahan & Associates.
10/3/2012
RightAnswers Introduces the Next Generation of its Unified Knowledge Platform
RightAnswers, Inc., the #1 provider of knowledge management and self-service solutions, today announced the launch of version 7 of its flagship product – the RightAnswers Unified Knowledge Platform.
9/20/2012
RightAnswers Unified Knowledge Platform Named to KMWorld’s Trend-Setting Products of 2012
RightAnswers, Inc., the #1 provider of knowledge management and self-service solutions, is pleased to announce today that the RightAnswers Unified Knowledge Platform has been named to the list of KMWorld’s Trend-Setting Products for 2012.
9/18/2012
RightAnswers Receives BMC TAP Validation For Remedyforce Integration
RightAnswers, the leading global provider of self-service knowledge management solutions, has received BMC Technology Alliance Program (TAP) validation for the BMC Remedyforce Service Desk solution.
6/28/2012
RightAnswers Releases Recording of Its Recent Webinar featuring Leading Analyst Firm
RightAnswers has hosted an exclusive webinar featuring industry expert Jeff Brooks on ensuring the success of every business and IT initiative with knowledge management and self-service.
6/22/2012
RightAnswers and Pink Elephant Explore the Benefits of Knowledge Management in Recent Webinar
Webinar discusses how CHANGES in IT and your BUSINESS are inevitable and how to prepare yourself for such events
2/23/2012
RightAnswers Named to KMWorld's 2012 List of 100 Companies That Matter in Knowledge Management
RightAnswers, Inc., the recognized leader in providing knowledge management, self-service, and knowledge base development, announced that it has been named to KMWorld’s 2012 list of “100 Companies That Matter in Knowledge Management.”
2/6/2012
RightAnswers Continues to Experience Solid Growth in 2011
Company Continues Global Expansion to now Include Over Six Million End Users
1/9/2012
Hornbill and RightAnswers Partner to Bring a Complete Knowledge Management Platform to Supportworks Customers
9/15/2011
RightAnswers Included in Inc. Magazine Annual Exclusive List of America’s Fastest-Growing Private Companies—the Inc.500|5000
6/8/2011
RightAnswers Continues Expansion with Move to New Office Space
RightAnswers Headquarters Relocates to Foster Collaboration with Clients, Prospects and Partners
5/11/2011
RightAnswers Mobilizes Support with New Mobile Application for RightAnswers Unified Knowledge Platform
Mobile application delivers the same answers and the same experience from any device
5/2/2011
RightAnswers and The MITRE Corporation to Co-Present Professional Education Program Session at the 2011 FOSE Knowledge Management Conference
4/13/2011
RightAnswers CEO to Host MasterMind Session at Government Customer Service Conference
Jeff Weinstein to bring insight and expertise on using Knowledge Management to improve the customer experience
2/15/2011
RightAnswers Announces Strong Growth in 2010; Continues to Meet Demand for Self-Service and Knowledge Management Solutions
2010 Growth Fueled by New Customer Engagements, New Partnerships, Expansion of Flagship Product, Global Reach and Enhanced Focus on Federal Marketplace
1/26/2011
US Department of State Expands Use of RightAnswers to Enhance Knowledge Management Capabilities
State Department Leverages RightAnswers Self-Service Portals and Enterprise Gateway Tool to Enhance Levels of Support Throughout the Organization
1/12/2011
US Army Deploys RightAnswers Unified Knowledge Suite to Consolidate Service Desk Operations and Increase Levels of Support
Army Implements RightAnswers’ Flagship Product to Build a Secure and Robust Knowledge Platform
1/4/2011
CompuCom Systems Offers Clients Extended Self-Service and Knowledge Management with Use of RightAnswers Unified Knowledge Suite
12/14/2010
Leading Industry Analyst Firm Highlights RightAnswers Client in Latest Knowledge Management and Self-Service Report
10/6/2010
RightAnswers Awards HCL as Innovative Partner of the Year at IMPACT 2010
9/21/2010
Wendia and RightAnswers Expand Partnership to Provide SaaS based Knowledge Solutions for Wendia Point Of Business
8/3/2010
RightAnswers Extends Unified Knowledge Suite to Help Enterprise Organizations Automate and Deliver World-Class Customer Self-Service
4/15/2010
Wendia and RightAnswers Partner to Deliver Self-Service Platform
Combined expertise extends Service Management to meet current demands for more self-service access to knowledge and solutions
1/26/2010
Purple Heart Services Deploys RightAnswers OnDemand to Improve Help Desk Efficiency
RightAnswers OnDemand Assists with Commonly Asked Support Questions from Customers
1/19/2010
RightAnswers Expands Customer Base and Partnerships in 2009
Demand for Self-Service and Knowledge Management Solutions Fuels New Client Engagements, Strategic Partnerships, and Product and Service Enhancements
4/6/2009
RightAnswers Integrates with Service-now.com for More Efficient IT Management
Enterprise SaaS Mashup Brings Together Two Best-of-Breed Technologies Delivering Customers Unmatched Value and Results
3/3/2009
RightAnswers Announces Strong Growth in 2008; Expands Customer Base and Partnerships
2008 growth fueled by new customers and client endorsements, new partner engagements, product certifications, and the launch of several powerful software products

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