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IMPACT Awards
Recognizing outstanding achievements in knowledge management
Individual Awards
Manager of the Year
In 500 words or less tell us why you should be chosen Manager of the Year emphasizing:
- improvements to your support center through the use of knowledge
- how you have influenced the creation of a knowledge culture
- how you use and promote the use of RightAnswers
Knowledge Expert of the Year
In 500 words or less tell us why you should be chosen Knowledge Expert of the Year emphasizing:
- your personal use of RightAnswers to create and maintain knowledge
- how you have influenced the use if knowledge and self-service in your organization
- how you use and promote the use of RightAnswers
Organization Level Awards
Knowledge Excellence Award
Given to the organization who has achieved the most using RightAnswers by improving their support center, customer satisfaction rates and moving knowledge management beyond IT
Partner of the Year Award
Given to the partner who has shown true partnership to RightAnswers with integrations, usage and sales.
Submissions are closed. Finalists in all categories will be announced on December 14, 2012. Recipients will be announced at the Awards Luncheon at IMPACT 2013 on March 7, 2013. (must be present to win)
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